Cybersecurity

Endpoint Protection: EDR, MDR & XDR

Protect laptops, desktops and servers with endpoint detection, expert-led response and connected threat visibility matched to your environment.

Explore the scope
CHOOSE YOUR RESPONSE MODEL

Three capabilities. Three distinct roles.

Combine them according to the visibility you need, the people available to respond, and the security signals you want to connect.

01

EDR

Devices & servers

Detect, investigate, respond

WHEN TO USE IT

When your team can investigate alerts and respond, and needs deeper visibility into activity on devices and servers.

02

MDR

Technology + specialists

Monitor, investigate, escalate

WHEN TO USE IT

When you need specialists to monitor and investigate alerts and coordinate response with your own team.

03

XDR

Devices + other security signals

Correlate across the environment

WHEN TO USE IT

When you need to connect endpoint events with email, identity, network and cloud signals, where integrations allow, to see the wider attack path.

MDR is a specialist-led operating service. EDR and XDR are technology capabilities whose coverage depends on the product, plan and integrations.

ABOUT THIS SERVICE

Endpoint Protection: EDR, MDR & XDR

Antivirus prevention is one layer of protection, but it does not explain every suspicious action after a threat reaches a device. SITEC helps organizations select and deploy EDR, MDR and XDR capabilities according to their devices, servers, existing security tools and the time their own team can dedicate to monitoring. The result is a practical path from detecting unusual activity to investigating, containing and learning from it.

EDR: see and respond on endpoints

Endpoint Detection and Response collects activity from laptops, desktops and supported servers to help security teams investigate suspicious processes, files and connections. Depending on the selected platform and policy, teams can isolate an affected device, stop harmful activity and trace how an incident developed. We plan coverage, agent rollout, exclusions and alert ownership around the systems you actually operate.

MDR: managed investigation and response

Managed Detection and Response adds a specialist monitoring and investigation service to the technology. It suits organizations that need expert help to review alerts, prioritize genuine incidents and coordinate response when internal capacity is limited. We help select the partner offering, connect the required telemetry and agree on escalation paths, contacts and response responsibilities before operation begins.

XDR: connect signals beyond the device

Extended Detection and Response brings relevant signals together across endpoints and, where supported by the chosen platform and integrations, email, identities, networks and cloud workloads. Correlating this activity helps an analyst understand a wider attack path instead of examining each alert in isolation. We assess which sources are available, integrate the useful ones and tune the resulting detections to reduce noise.

Choose the right operating model

The right choice depends on coverage and people as much as product features. SITEC reviews workstation and server types, on-premises and cloud workloads, licensing options, response authority and existing tools. We then shape a rollout with pilot devices, protection policies, alert routing and a clear process for containment, recovery and regular review. EDR, MDR and XDR may complement one another; they are not interchangeable labels or a promise that every vendor package includes every capability.

Back to all services in this area
SERVICE SCOPE
01Assess endpoint and server coverage, risks and existing tools
02Select suitable EDR, MDR and XDR products and service plans
03Deploy agents and tune protection and response policies
04Connect supported email, identity, network and cloud signals
05Define monitoring, escalation, containment and review workflows
Technologies we deliver with

7 leading technology partners across this solution.

SITEC Jordan

Talk to us about your needs.

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